PRIVACY (OUR COMMITMENT TO YOU)
Who we are
Company Name: Prague Club s.r.o.
Address: Václavské náměstí 21
110 00, Praha 1
We process any personal information we collect about you in accordance with applicable data protection laws.
Data protection legislation applies to “personal data” (data relating to a living person, such as a name, residential address or mobile phone number) and governs how this data is collected, stored and processed. From 25 May 2018, data protection in the Czech Republic is governed by the new General Data Protection Regulation (GDPR).
Duplex is the “data controller” of the clients’ personal data (ie the organization that is responsible for and controls the processing of personal data).
We believe you should be in control of your personal information.
What do the following terms mean?
1. “Duplex” means Prague Club s.r.o. ID number: 24143197
2. “Website” means the website https://www.duplex.cz/
3. “We” and “Duplex” refer to the company according to point 1).
4. “You” means a visitor to the website we manage.
Why we use your information
We will only use your information if we have a legal basis to do so and we always respect your rights. We use your information generally because you have given us your consent to do so in order to provide you with our services. If we rely on a legitimate interest in using your information, we will always do so in a way that does not infringe on your rights. We may also use your information to comply with our legal or contractual obligations.
What personal data do we process?
We process the following types of personal data:
- Information You Have Provided. We collect personal information such as your name, email address and telephone numbers when you contact us with an inquiry through the Website.
- Automatically obtained information. Duplex receives and stores information that is automatically transmitted from your computer when you browse the Internet and visit our website. This includes information from cookies (which are described in the cookie section below), your IP address and browser type. Your IP address is your computer’s unique address that is automatically provided to other computers when your web browser requests a web page from those computers on the Internet.
How do we use your personal data?
We will use your personal information to communicate with you about our work. This includes the use of your personal data when we respond to your requests or inquiries that you send us.
If you contact us directly, we will use the information you provide us to process your inquiry or request. This may include responding to your inquiry or feedback or sending you relevant information. We may also record conversations we have with you, feedback you provide and any support material we send you. This will help us process inquiries more efficiently.
How long we keep your data
We keep your data for as long as necessary.
Disclosure to Third Parties
We may provide your personal information to third parties who assist us in providing information. These entities will only be authorized to use your personal information to provide services to us and for no other purpose. These third parties are Google Analytics (information about the privacy statement of Google Analytics is available here), Facebook (information about the privacy statement of Facebook is available here), Cloudflare (information about the privacy statement is available here Cloudflare’s data) and Stripe (information on Stripe’s privacy statement is available here).
We will disclose your personal information if we reasonably believe it is required by law, regulation or other government authority, or to protect our rights and property or the rights and property of the public. We may also cooperate with law enforcement authorities as part of any official investigation and may disclose this personal information to relevant authorities or authorities.
Under the General Data Protection Regulation (GDPR), you have the following rights:
- The right to information about the processing of personal data – You have the right to receive the information contained in this policy about how we process your personal data.
- Right to access your personal data – You have the right to know that we are processing your personal data and in most cases we have a copy of your personal data that we hold. You can also ask for some additional details, such as the purpose for which we process the data and how long we keep it.
- Right to rectification – You have the right to request that we correct inaccurate data or complete incomplete data that we hold.
- The right to erasure – known as the right to be forgotten – In certain circumstances, you can request the erasure of your personal data that we hold.
- Right to restriction of processing – You have the right to restrict the way we process your personal data in certain circumstances, for example when you question the accuracy of the data or if our processing is unlawful.
- Right to object – You have the right to object to us processing your data for (i) direct marketing purposes, (ii) for research or statistical purposes and (iii) for profiling purposes related to direct marketing or based on our legitimate interests
- Right to data portability – You have the right to receive a copy of certain personal data or to have it transferred to another organization in certain circumstances.
The right to withdraw your consent at any time
If we use your personal data based on your prior consent, you can withdraw your consent at any time by contacting us.
Right to complain to the Information Commissioner’s Office (ICO)
Duplex processes your personal data responsibly and in accordance with good practice.
If you have any concerns about how we handle your data, please do not hesitate to contact us. We will take your concern seriously and work with you to resolve your issue.
Links to other sites
This website may contain links to other websites that are not owned or controlled by Duplex. We are not responsible for the privacy policies of these other websites.
We recommend that you read the privacy statements of other websites you visit after you leave our website.
COOKIES AND OTHER TECHNOLOGIES WE USE
A cookie is a small text file stored on your computer. Cookies store information that is used to make the website work well for you. We only have access to cookies created by our website. You can control cookies at the browser level. Choosing to disable cookies may prevent the use of certain features.
- Necessary cookies – these cookies allow you to use some important features on our website, such as logging in. These cookies do not collect any personal data.
- Functionality cookies – these cookies provide functionality that makes our service more convenient and allows us to provide more personalized features. For example, they can remember your name and email in comment forms so you don’t have to re-enter that information the next time you log in.
- Analytics cookies – these cookies are used to track the usage and performance of our website and services
- Advertising cookies – these cookies are used to deliver advertisements. Among other things, they are used to limit the number of ad impressions.
You can remove cookies stored on your computer using your browser settings. Alternatively, you can control some third-party cookies using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. More information about cookies can be found at allaboutcookies.org.
Security and confidentiality
Duplex uses standard technology designed to help keep your personal data secure (such as HTTPS) Please note, however, that it is not possible for us to guarantee that foolproof security measures are in place.
For example, we cannot control any illegal and/or unforeseen activity by other users that may allow them to bypass privacy or security settings on the Website. Consequently, you acknowledge that there are circumstances in which your personal information may be accessed by unauthorized persons.
Duplex also takes appropriate organizational and security measures to protect your personal data from unauthorized or unlawful processing and from accidental loss, destruction or damage. We aim to protect your personal data as follows:
- All our systems, hardware and software used in relation to your personal data are protected in accordance with industry standard practices
- All employees, contractors and third party service providers are informed of their obligations under the DPA and the restrictions they must comply with in relation to the use of personal data.
- The hosting of our servers is provided within the European Union (EU), and therefore they also use equipment compatible with the GDPR standard and meet security standards.
In accordance with applicable laws and regulations, we reserve the right to transfer, process and store your data outside of your country of residence wherever we or our third party service providers operate.